Carl Satterfield Award
2025 Recipient | Nino Pongos, UCLA Health
Each year CAHAM recognizes one individual with the Carl Satterfield Award. This prestigious award is bestowed upon one member at the Annual Educational Conference. The award is named in honor of the co-founder of CAHAM, Carl Satterfield, who helped pave the road for the careers and opportunities we all enjoy today.
Nominees for this award demonstrate mentorship, professionalism, and a genuine commitment to advancing the Patient Access field — carrying forward the standard Carl helped set for all of us.
Nominees for this award will demonstrate qualities and characteristics listed below:
- Mentorship of potential leaders to promote leadership and growth within the Patient Access field
- Mentorship of department personnel to develop critical thinking skills that will result in an admission process that is focused on accuracy, efficiency and patient-centered care
- Professionalism in his/her interaction with patients, visitors, staff, peers, colleagues, and members of leadership
- Special and collaborative service, generously contributing time and talent to the promotion of the Patient Access field
- Innovative and strategic thinking in resolving problems and establishing new and/or improved programs
- Commitment to industry and community benefit organizations and initiatives
- Outstanding career accomplishments; serves as a role model
Click link below to complete and print the nomination form:
Carl Satterfield Award Nomination Letter and Form
In the spirit of Carl's dedication and enthusiasm for his profession, CAHAM would like to recognize the past recipients of this award and to encourage you to submit a nomination for a peer or colleague that is deserving of such an honor.
Past recipients of the Carl Satterfield Award
| Year | Name | Organization |
|---|---|---|
| 2025 | Nino Pongos | UCLA Health |
| 2024 | Andrea Torres | Tri-City Medical Center |
| 2023 | Mandy Villalba | PIH Health |
| 2022 | AC James | Otani Consulting Group |
| 2021 | Rewa Cooper | PIH Health |
| 2019 | Shelle Murph-Mitchell | CompSpec |
| 2018 | Andrea Del Rio | Cantu Management Group |
| 2017 | Lori Bryant | Citrus Valley Health Partners |
| 2016 | Helen Contreraz | UCLA Health Systems |
| 2015 | Kim Rice | Shasta Regional Medical Center |
| 2014 | Mimsy Abara-Maulino | Kaiser Permanente, Northern California |
| 2013 | Sabrina Patton | Dignity Health |
| 2010 | Kelly Joseph | Kaiser Permanente, Northern California |
| 2009 | Terry Closson | City of Hope |
| 2008 | Robert Palinsky | NCO EPals |
| 2007 | Randy Karg | John Lincoln Health Network, Phoenix, AZ |
| 2006 | Lena Watts | Kaiser Permanente, Northern California |
| 2005 | Vicki Sanseverino | St. Elizabeth Community Hospital |
| — | Georgia Brewer | CHW Sacramento Region |
| — | Lynn Otani | Tenet Health System |
| — | Debbie Nelson | Kaweah Delta |
| — | Jayne Flores | Centinela Medical Center |
| — | Anna Galvez | Century City Hospital |
| — | Edward Din | San Jose Regional Medical |
| — | Wendi Elder | Redding Medical Center |
| — | Sue Sutherland | Washoe Medical Systems, Reno, NV |
| — | Carla Evans | Fremont Rideout |