Past Conference Presentations

2023 Conference Presentations

The Cost of Doing Nothing
Human Resources - What you Need to Know
Knowledge is Magic
Legal Presentation
Managing Payer Denials - The Devil is in the Details
Navigating Regulations Compliantly and Effectively
What is Digital Patient Registration

2022 Conference Presentations

Leading Through Times of Uncertainty & Inequality
Combat Staffing Shortages, Increase Revenue by Automating Patient Access, Intake and Engagement
Healthcare Revolution – The Patient is the New Payer
Government Investigation Preparedness
Cultivate Patient Loyalty with a Consumer-Inspired Experience
No Surprises Act
Reducing Staff Shortages
Automation: PatientAccess Perspective
Denial Management and Legislative Updates

2021 Conference Presentations

Leading from the middle with guts and grace
Cybersecurity in Healthcare "Digital Warfare"
Sustaining Employee Engagement During Covid 19
Employing AI to Solve Specific Stasks
Error Prevention, Revenue Improvement
Automated Prior Authorization
Leading Transformational Change
Legislative Update

2019 Conference Presentations

Master the Key
Surgery and Ancillary Authorizations & Work from Home
Thinking Outside the Box
Monthly Operation Reports Using NAHAM Keys
Three Steps to Data-Drive Learning and Development
Creating and Delivering the Simply Better Experience
High Cost Drugs - Insurance Authorizations & Site of Care Issues
Prior Authorization Challenges and Best Practices
California's Expanding Medi-cal Universe


2018 Conference Presentations

Authorization and Verification of Benefits - Validity and Effectiveness, a Legal Perspective
Decreasing Patient Access Denials Through Education and Innovative Tools
ED and Registration Flow Improvement Using Lean Six Sigma
Improving Staff Engagement and Morale Through Employee- Led Innovation
Influence in Healthcare: Patient  Access Analytics Strategies to Drive Revenue Integrity
Leveraging Patient Segmentation to Meet Patients Where They Are
Patient Access: Effective Quality Review Techniques
Survey Readiness
Universal or Transformational Registration in Real Time

2017 Conference Presentations

Effectively Navigating the MSP Rules and Regulations 
CMS Medicare Secondary Payer Fact Sheet
The Fast and the Furious…Revenue Cycle of the Future
The Millennial Mindset and Expectations 
Paving the Way for a Positive Patient Experience through Financial Clearance
Proving the Financial Value of Patient Access to your Chief Financial Officer 
Training to Train 
Transgender and Gender Non-Conforming Patients: Cultural Sensitivity in the Healthcare Industry