Conference Speakers

Elizabeth Brogan-Shivaraman

Elizabeth Brogan-Shivaraman is a managed care strategist and consultant with more than 15 years of experience in hospital and medical group payer contracting and MSO operations.  As Founder and Principal Consultant of Roeh Consulting Services, she advises provider organizations on health plan strategy, contract language, revenue cycle, MSO management, revenue recovery, reimbursement design, division of financial responsibility (DOFR) management, and building strong payer-provider relationships.  A particular strength is her ability to operationalize managed care contracts—bridging gaps across revenue cycle from patient access through collections—to ensure contract terms align with actual practice.  This work has helped clients capture millions in revenue. 

Before launching her own practice, Elizabeth spent over a decade at PIH Health, rising to Senior Director of Managed Care, where she oversaw MSO services for a $1.6 billion health system covering 100,000 capitated lives. She led health plan negotiations for three hospitals and a large foundation medical group, consistently exceeded 95% compliance in delegated audits, and drove capitation recovery efforts returning millions to the organization. She holds a Master of Health Administration from the University of Southern California and a B.A. in Psychobiology from Occidental College.

James Lee, Jr.

“People don’t care how much you know, until they know how much you care”.

This core value has been the driving force of James D. Lee Jr.’s 27-year career in the healthcare field. At the age of 19, James started as a patient transporter for Ronald Reagan UCLA Hospital. It was this start and his tenacity that led to his quest to seek more and take advantage of all the opportunities that were available. It wasn’t long before he began climbing the ladder of success within several areas of the Revenue Cycle. He would spend the next several years working, while receiving promotions to various positions at Ronald Regan UCLA Medical Center, California Hospital, and Hospital Corporation of America (HCA) before accepting his current position as Revenue Cycle Director at Children’s Hospital of Los Angeles 2019.

James has maintained the belief that culture defines the work environment. A well-defined culture gives a competitive advantage, which is the inner workings of a well-oiled machine. It is important for a leader to be a great listener, create reasonable and clear expectations, make difficult decisions in a fair and just manner, and to be able to hold people accountable while accepting accountability.

Outside of a strong work ethic and consistent drive to be successful in his career; James is a father of five who enjoys playing his saxophone and spending time with his family.

James’ academic background includes an MBA and BS in Business Administration from Ashworth College and an AA Degree in Business Administration from Compton Community College.

Judd Chamberlain

Judd Chamberlain is a Solution Strategist with Waystar and has over 20 yearsâ¯of experience in Revenue Cycle IT. He has worked in implementation as well as onsite consultative support performing root cause analyses and new solution adoption. He specializes in identifying solutions to help organizations optimize their revenue cycles. In his personal life Judd is an avid sailor, having competed in the Americas Cup Yacht Race in 2000 in Auckland, NZ. 

Lisa Stark

Lisa Stark is Senior Director of Revenue Cycle Operations & Technology at Enloe Health and a healthcare executive with extensive experience in patient access, hospital information management, coding and compliance, patient financial services, utilization review, clinical documentation improvement, and patient transfer services.   She specializes in revenue cycle transformation including translating complex regulatory and operational requirements into scalable workflows that improve both revenue optimization, compliance and patient experience. Lisa serves as Immediate Past-President of the Northern California chapter of the Healthcare Financial Management, is a national speaker on healthcare operations, revenue cycle strategy, leadership, and organizational transformation. She also leads a leadership coaching and consulting practice focused on helping professionals and organizations achieve sustainable growth and performance.

Monica Hicks

Monica Hicks is an accomplished Revenue Cycle Leader with more than two decades of experience driving operational excellence, financial performance, and payer optimization within acute care hospital systems. Known for her strategic mindset and hands-on leadership style, Monica has built a strong reputation for transforming processes, elevating team performance, and strengthening cross-departmental collaboration across Patient Financial Services.

In 2026, Monica will take on a new executive role as the Vice President of Revenue Cycle for College Medical Center Long Beach, where she will oversee multi-facility revenue cycle operations, lead strategic initiatives to enhance reimbursement performance, and guide the organization through continued growth and regulatory complexity. Her deep expertise in patient accounting, managed care contracting, denial management, and A/R optimization positions her as a key driver of financial stability and operational excellence for the organization.

Throughout her career, Monica has led high-performing teams in non-government billing, managed care operations, denial prevention, and cash acceleration. She is recognized for her ability to interpret complex payer requirements, streamline workflows, and implement corrective action strategies that reduce errors, accelerate cash, and improve clean claim rates. Her leadership has contributed to measurable improvements in reimbursement accuracy, staff development, and organizational efficiency.

Monica is also deeply committed to mentorship and professional growth. She is known for empowering staff through training, coaching, and clear communication, helping team members advance in their careers while strengthening departmental performance. Her expertise spans Cerner Millennium, Chancellor, electronic billing systems, and compliance oversight, making her a trusted resource for both technical and operational challenges.

Beyond her operational achievements, Monica is an active contributor to the HFMA, SoCal Chapter, where she supports event planning, sponsorship outreach, and community engagement. Her blend of strategic vision, operational discipline, and people-centered leadership makes her a highly respected figure in healthcare revenue cycle management.

Rewa Cooper

Rewa Cooper is an inspiring leader whose dedication to patient care has shaped healthcare access for nearly three decades. From her early days in ER registration to her current role as Systems Sr. Director at PIH Health, Rewa has set the standard for excellence and compassion in every phase of her career. Her unwavering commitment to mentoring staff and fostering growth has empowered countless professionals and elevated patient experiences across multiple facilities.

Passionate about creating a patient-first environment, Rewa motivates the next generation of healthcare leaders, ensuring her team delivers clarity and support to every individual navigating the registration process. As a long-standing member and award recipient of CAHAM, she continues to drive innovation and community within the industry. Outside of work, Rewa cherishes time with her husband, fur babies, and family, finding joy and inspiration in travel and connection.

Richard Lovich, Esq.

Mr. Lovich is Managing Partner at Stephenson, Acquisto & Colman, the premier healthcare reimbursement litigation firm in the country, practicing in over 34 states. He has 41 years of litigation and trial experience and is admitted to practice before the United States Supreme Court, the Ninth Circuit Court of Appeals; and all federal and state courts in California.  

• Has held for 31 years a “Preeminent A-V Rating”, by Martindale-Hubbell, reflecting the highest possible peer ratings in legal ability and ethical conduct. He is also a Martindale Gold Level Client Champion, having received the highest possible client review scores.
• Named “Southern California Super Lawyer" each year for the past 15 years.
• Served as National Legal Counsel to the American Association of Healthcare Administrative Management (AAHAM) for 12 years and is a recipient of both of AAHAM’s most prestigious awards- the National President’s Award (2024) and the Bill Spare Award National Recognition Award (2017).
• In 2016, testified before the United States Senate Commerce Committee on needed changes to the Telephone Consumer Protection Act (TCPA) and the difficulties presented by that law to the healthcare industry.
•  In 2020 was selected by Federal Communications Commission Chairman Pai to serve on the FCC Advisory Board to create best practices for voice service providers to protect hospitals from illegal robocalls.
• In 2023, collaborated on the American Bar Association book “Health Law Essentials”. The book provides an excellent foundation in various areas of health Law. Mr. Lovich wrote the chapter on litigating and arbitrating provider claims.  
• Certified in Teaching Trial Advocacy in 1998 at Harvard Law School by the National Institute for Trial Advocacy. 
• Has lectured nationally on many revenue cycle topics at large health systems and top university academic medical centers including Stanford University Health, UCLA Health, University of California Irvine Health, University of California San Francisco Health; the Regents of the University of California, Providence-St. Joseph Health, Trinity Health, and Dignity Health.

Mr. Lovich is married with five daughters and three grandchildren. He is also a lifelong die-hard Dodger fan. Both account for his prematurely gray hair.